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What Our Privacy Policy Covers

Your ljlpay account carries your name, your mobile wallet number and every market you have backed — this page spells out what we keep and what we do with each part.

Wallet numbers kept privateCookies in plain wordsCopies on requestNo PIN ever asked
ljlpay What Our Privacy Policy Covers
DATA REQUEST DESK

Reaching Us About Your Data

Yes, you can see what we hold — and change it. Send the request from inside your logged-in account, under Help and then Privacy, so we can match it to the wallet number you verified. If you would rather write from email, use the address tied to your account. We confirm receipt first, then come back with either the file or a clear reason why a record has to stay.

In-account ticket Open Help from your logged-in account and pick Privacy. That path lets us match the request to your verified wallet number before we release or change anything held on file.
Wallet-matched email Write to our published support address from the email tied to your account. If the address does not match, we reply asking for a bKash, Nagad or Rocket reference before going further.
Copy or correction Ask for a copy, a name correction or a deletion and we confirm receipt first. Deletion clears marketing records quickly; transaction history stays as long as local record-keeping rules require it.
COOKIES AND LOGINS

Cookies, Logins and Retention

Three things protect your account day to day: the files your browser keeps, the check we run at login, and how long old records stay alive. Cookies hold your session so you are not re-entering a code on every page. Login runs on a one-time code to your mobile, plus a second check when a device is new. Old betting and wallet records sit in storage only while a dispute, a settlement or a legal duty still needs them.

Cookies you can clear

Session cookies keep you signed in and remember your last lobby filter. Clear them in your browser settings and you will be asked for a login code on the next visit — nothing on your account changes.

Codes to your mobile

We send a one-time code to the number on your account at each fresh login. If a code lands when you are not signing in, change your password and tell support straight away.

Wallet details kept apart

Your bKash, Nagad and Rocket numbers sit in the payment record, not in open profile fields. Only the team handling a deposit query can open that record, and each look is logged.

Retention with a reason

Bet and wallet records are held while a settlement or a legal duty still needs them. Marketing lists are kept separately, and one request removes you from them whenever you want.

Privacy Questions We Get Often

The same handful of things come up in our Bangladesh support queue, so we answered them here in the order they usually arrive. If your question is about a specific deposit or login, the account ticket is quicker than email because the wallet number is already verified.

Your name, mobile number, date of birth and the wallet you deposit from, plus your game and market history. We also log device and login details so an unusual sign-in can be spotted early.

Yes. Send the request from inside your logged-in account, under Help and then Privacy. We confirm receipt, verify your wallet number, and send the copy to the contact details already on file.

No. We never see your wallet PIN and we never ask for it — not in chat, not on a call, not by SMS. Anyone who does ask is not from ljlpay, so report it to support.

Whenever a section changes we update the date at the top and put a short message in your account. If a change affects how we use your data, you see it before it takes effect.

Transaction and settlement records stay for the period local rules on payments and record-keeping require. Profile details and marketing preferences are removed once no open query or duty keeps them alive.

Payment processors that clear bKash, Nagad and Rocket transfers, game providers that run the tables you open, and fraud checks. Each gets only the part it needs, and some sit outside Bangladesh.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.